You may or may not know that at the beginning of this year, I decided to order all my 'brand' goods from tesco online, and then do my top up shopping from Waitrose.  Seems a bit silly to spend extra on the same thing going to Waitrose just because their other food is so tempting.  It requires a bit more organisation, but I reckoned I could cope!
I had my first delivery due on Monday between 4-6pm.  Of course, it went wrong.  The called at 5.40pm to tell me they had van problems, but I'd get my food the next morning.  I was mildly irked, and pretended to be more so, and they said they'd refund my delivery charge and £10.  All went well the next day, I got my stuff.
So, I just got this e-mail from them: 
Dear Ms A, 
I am pleased to confirm that we have refunded the following items to the card you used for payment 
Item Ordered Quantity Price Refunded 
Pampers Easy Upscarry Pack Junior 20 2 £11.96 
Garnier Nutritionist Night Cream 50ml 1 £4.74 
Bold Powder Lavender & Camomile 28 Wash/2.24kg 1 £4.00 
Andrex Toilet Tissue Aloe Vera 9 Roll1782 Sheet 1 £4.00 
Inycon Ltd Edition Chard/Viog 75cl 2 £8.98 
Anchor Butter 250g 1 £1.00 
Whole Earth No Added Sugar Crunchy Peanut Butter 454g 1 £2.23 
Jaffa Clementine Pack 2 £4.98 
Febreze Candle Cotton Fresh 1 £3.06 
Tesco Seedless Grape Selection Pack 500g 1 £2.37 
Kleenex Anti Viral Tissues Twin Pack 1 £2.78 
Quorn Swedish Style Balls 300g 1 £2.29 
Kelloggs Special K Bliss Berry Crunch375g 1 £2.16 
Tesco Make Your Own Pom Pom Pals 1 £1.65 
Tesco Mango 2 £3.50 
Cathedral City Mature Cheddar 400g 1 £1.94 
Quorn Mince 300g 1 £1.67 
Pizza Express Margherita Pizza 249g 1 £1.99 
Pizza Express Sloppy Guiseppe Pizza 305g 1 £1.99 
New Covent Garden Plum Tomato & Sweet Basil Soup 600g 2 £3.94 
Tesco Italian Chopped Tomatoes4 X 400g 2 £3.40 
Tesco Mangetout 200g 2 £3.00Weetabix 36's 1 £2.00 
Danone Bio Activia Strawberry 4x125g 1 £1.67 
Quaker Oat Granola 600g 2 £3.70 
Danone Activia Forest Fruits 0%yogurt 4x125g 1 £1.67 
Jamie Oliver Green Pesto 190g 1 £1.37 
Frylight Stir Fry Oil Spray 250ml 1 £1.97 
Glade Scented Oils Tin Relaxing Zen 1 £1.99 
Tesco Egg Lasagne 500g 1 £0.80 
Tesco Egg Lasagne Verdi 500g 1 £0.91 
Birds Eye 8 Fishfingers Crispy Batter 224g 1 £1.00 
Tesco Thick Bleach Fresh 750ml 2 £1.46 
Ryvita Pumpkin & Oats 200g 1 £0.85 
Cooking Onions Class Ii Pack 2 £1.96 
Linda Mccartney 6 Vegetarian Sausages 300g 2 £2.00 
Tesco Reduced Fat Houmous Dip 200g 1 £0.88 
Wilkinson Sword Extra Ii Beauty Disposable Razor 5's 1 £1.00 
Tesco Milk Chocolate Fingers 8pk 1 £0.88 
Tesco Cheese & Tomato Flatbread 1 £1.00 
Tesco Arborio Risotto Rice 500g 1 £0.95 
Philadelphia Light Soft Cheese 300g 1 £0.91 
Tesco Cheese Sauce 350g 2 £2.80 
Hartleys Family Raspberry Jam Seedless 454g 1 £1.00 
Tesco Babyleaf Herb Salad 90g 1 £1.25 
Hovis Seed Sensation 800g Light And Nutty 2 £2.00 
Macleans Total Health Whiteningtoothpaste 100ml 1 £1.00 
A Bartlett Rooster Potatoes2kg Pack 1 £1.00 
Erm, so the entire order then? 
Would you call them and tell them or just sit quietly and see if the refund ever actually takes place? 
I would be more inclined to honesty if it was Ocado, but I can't bloody stand giving money to that hideous Shirley Porter. 
Actually, lightbulb moment, I could donate the £100 odd to Haiti.
NB. I have included the shopping list (even though it contain somewhat private items) because I LOVE knowing what other people buy at the shop.  Do feel free to e-mail me your shopping lists for my perusal!
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